Purpose and general issues:
By contracting through this website with REGANTIO VIEJO you are going to acquire its products (wines and related products detailed in the corresponding section) for a certain price, which is also detailed on its page.
These general conditions of purchase regulate the acquisition through the website regantioviejo.com with referred to the products offered therein.
The ownership of the website and other general data are indicated in the “Legal Notice and Privacy Policy” tab that we recommend you always consult before placing your order.
To buy through the web, the customer must register as a user and accept these General Conditions, without reservation. The purchase procedure is detailed step by step on the website itself once the product has been chosen.
The Official Complaint Forms will be available to customers at the company’s headquarters and any other question, complaint, doubt or statement may be made by email to the address info@regantiviejo.com or to the Customer Service telephone number 686 037 970.
Ability to contract:
REGANTIO VIEJO products are intended for final consumers, and for the client’s own consumption or for the persons for whom he is responsible, as well as for companies.
The client, when contracting, acknowledges that he is of legal age and that he has sufficient legal capacity to be bound by these purchase conditions.
Information security and data protection:
You can consult the information that you should know about data protection and security in the “Legal notice and privacy” tab of this website.
By registering as a user, you may receive passwords that you must use to log in and for which you are solely responsible, so you must always protect their confidentiality and take the necessary measures to prevent others from accessing them.
You are responsible for the veracity of the data entered and that they are yours and not those of third parties.
Shipping and delivery conditions:
Deliveries will be made by the transportation agency designated for this purpose, during normal delivery hours.
The shipping costs will be detailed in the corresponding section of the website depending on the different assumptions that may exist.
The delivery service will depend on the transport agency.
Shipments are free within the peninsular territory, for other shipments consult us.
The order will be considered canceled (without the right to a refund of the amount paid), when any of the following circumstances occur:
– The client will refuse it without giving reason.
– When the delivery is impossible after making two attempts by the dealer
REGANTIO VIEJO guarantees your satisfaction with the quality of the product at all times.
The photographs that you see on our website of the products do not have to exactly match the final product, since they are merely illustrative images.
Prices:
The price of each product and the details of taxes and shipping costs are indicated on the website itself, in the section corresponding to the product catalog.
REGANTIO VIEJO guarantees the price established on the day you placed the order, regardless of the day of delivery, even if the offer or initial price is not valid at that time.
REGANTIO VIEJO can unilaterally modify the prices of the products on its website, in any case and without prior notice, as well as temporarily or permanently suspend or cancel their sale.
The validity of the offers will have the nature established on the web.
Withdrawal:
REGANTIO VIEJO guarantees the quality of the requested product and that it coincides with the characteristics offered by us, so if you receive REGANTIO VIEJO products in the wrong way, or in poor condition, contact us as soon as possible through from the e-mail info@regantiviejo.com or by calling us at (+34 638 762 950).
In any case, we clarify that if the product eventually arrives in poor condition, REGANTIO VIEJO undertakes to return the amount paid for the product or, if desired, send a new box free of charge, as long as it is notified.
Payment methods:
The following forms of payment are accepted:
Credit card: You can pay for the products purchased with a bank card, through the payment gateway of the Unicaja Banco entity. REGANTIO VIEJO informs you that it does not have access to or store the data of said bank cards. The online payment of your order is not done on our website, but is carried out exclusively on the Unicaja Banco payment gateway.
Wire transfer. You can make your payment by transfer to the account of the bank CORPORACIÓN DELTA SL, UNICAJA, IBAN: ES32 2103 3010 1200 3001 2817. You must indicate as concept, your name and surnames or company name and order number.
Legislation and jurisdiction:
You can access the European Union’s online dispute resolution platform by following this link: https://ec.europa.eu/consumers/odr/main/?event=main.home2.show